Customer Quality Engineer

Customer Quality Engineer
Location: Germany, Strasbourg
 

We are working with a leading player in intelligent sensors and embedded motor controllers for automotive and industrial electronics. Join them as a Customer Quality Engineer (m/f/d) and become part of a forward-thinking and collaborative environment where vision, courage, and trust drive innovation.

Your Role

• Execute customer quality-related processes (APQP, safe introduction, change notification, incident resolution).
• Coordinate root cause analysis, containment, corrective and preventive actions.
• Handle customer incidents, including preparation of 8D reports in line with customer requirements.
• Define and manage task priorities to ensure high customer satisfaction.
• Build and maintain strong customer relationships through calls, meetings, and visits.
• Act as the main point of contact for quality-related inquiries and issues.
• Initiate and manage escalations to safeguard customer expectations.

Your Profile

• Bachelor's or Master's degree in Electrical Engineering, Physics, Engineering, or a related field.
• 3–5 years of experience in electrical and/or quality engineering, ideally within semiconductor manufacturing.
• Knowledge of automotive quality standards, tools, and systems (e.g., IATF 16949, VDA 6.3).
• Familiarity with statistical methods (e.g., Weibull) and understanding of magnetic sensors/microcontrollers is a plus.
• Analytical, structured, and solution-oriented mindset.
• Excellent communication skills in both German and English.

Ready to take your career to the next level?
Apply now and become part of a team that’s driving the future of mobility.